Home Software Gifts Books...............GUARANTEES AND WARRANTIES
.#1 PRODUCT EXCELLENCE GUARANTEE
Every gifts you buy from our online catalog must be free of defects of you may return it immediately to us for
replacement.
#2 LIMITED LIFETIME FASHION JEWELRY GUARANTEE
Fashion jewelry is unconditionally guaranteed for life! You may return any costume jewelry item for immediate
replacement* or repair even if gem or simulation is mission, and even if damage is caused by your own negligence!
This is the most dramatic jewelry guarantee possible, and we back it 100% for life. Simply return the jewelry item
postable prepaid to Customer Satisfaction, P.O. Box 1600, Woodland HIlls, California 91365, with the guarantee
Certificate that accompanied the item. Include $7.50 per item, to cover cost of handling, return postage and
insurance. Replacement will include a new Guarantee Certificate. This guarantee covers all costume jewelry of up to
and including $49.95 retail value. This guarantee does not cover any 10K, 14K gold, genuine diamond, sterling silver
or cubic zirconia.
#3 FINE JEWELRY LIMITED GUARANTEE
1. Our Fine Jewelry is guaranteed to be as described.
2. If not completely satisfied, return merchandise within five days of delivery for replacement or full refund.*
3. Jewelry must be returned to us in its original condition, with the original sales slip.
*Certain limitations apply to the following custom-made items:
Special-size rings, and items with monograms or names are not cancelable or returnable for refund.
IMPORTANT NOTE:
For Guarantees #4 through #6-Before returning quartz analog watches or clocks, please make sure the problem is
not simply dead bateries(not covered by the guarantees).
#4 TWO-YEAR LIMITED MECHANICAL AND LCD WATCH GUARANTEE
We will repair at no charge the mechanism of nay watch purchased from us which proves defective with in 2 years of
purchase date. Simple return the watch postage prepaid to Customer Satisfaction, P.O. Box 1600, Woodland Hills,
California 91365, with the Guarantee Certificate that accompanied the watch. Include $5.00 per item, to cover cost
of handling, return postage and insurance. This Guarantee does not cover watches subjected to unauthorized repair,
modification or abuse. This Guarantee does not cover broken crystals or worn watch bands. to replace either, remit
an additional $2.50 for crystal, or leather, or plastic watch band with your Certificate. To replace metal, special
decorative or jeweled ladies' watch bands write Customer Satistfaction for a price quote. this guarantee does not
cover analog quartz watches- ( See guarantee #4). This guarantee does not cover wtaches that have their own
Manufacturer's Guarantee and service center locations included with each watch.
#5 ONE-YEAR LIMITED QUARTZ ANOLOG WATCH GUARANTEE
Your quartz analog watch movement is guaranteed for 1 year from date purchased against any failures due to
defective materials or workmanship, and will able repaired or replaced* provided the watch has not been abused or
subjected to unauthorized repair or modification. To have your watch repaired under this guarantee, simply return the
watch with $7.50 per item to cover handling, return postage and insurance, along with the Guarantee Certificate to
Customer Satisfaction P.O. Box 1600, Woodland HIlls, Califonia 91365. To replace bands or crystals that are
broken or worn, remit an additional $2.50 each with your Guarantee Certificate. To replace metal, special decorative
or jeweled ladies' watch bands write Customer Satisfaction for a price quote. This guarantee does not cover wtaches
that have thier own Manufacturer's Gurantees and service center locations included with each watch.
#6 ONE-YEAR MECHANICAL OR QUARTZ WALL CLOCK GUARANTEE CERTIFICATE
We willl repair, at cho charge, the mechanism and actual movement of a wall clock if it proves defective within 1 year
of purchase date. simply return the wall clock, postage prepaid and insured to Customer Satisfaction, P.O. Box
1600, Woodland Hills, Califonia 91365 with the Guarantee Certificate that accompanied the wall clock. Include
$12.50 per item , to cover cost of handling, return postage and insurance. This guarantee does not cover any glass or
wood facings, nor wall clocks subjected to unauthorized repair, modification or abuse.
#7 THREE-YEAR LIMITED CUBIC ZIRCONIA COSTUME JEWELRY WARRANTY
Your Cubic Zirconia costume jewelry is guaranteed for 3 years from purchase date provided the CZ stone is not
missing. Simply return the item, postage prepaid and insured, with the Guarantee Certificate and your check or money
order for $5.00 per item, to cover handling and return insured postage to Customer Satisfaction. P.O. Box 1600,
Woodland Hills, California 91365.
#8 ONE-YEAR 35MM CAMERAL LIMITED WARRANTY
Your 35mm camera is warranted to be free from original defects in workmanship and materials for 1 year from
purchase date. Note: This warranty does not cover any damage that might be caused by abuse or improper use.
Your camera will be repaired or replaced*. Simply return the camera, postage prepaid and insured to Customer
Satisfaction, P.O. Box 1600, Woodland Hills, California 91365, with the Warranty Certificate, a copy of your
invoice or sales receipt and your check or money order for $5.00 per item, to cover handling, return postage and
insurance.
RETAIL VALUE OF EACH ITEM
Every gift on online catalog is hown with a "SUGGESTED RETAIL VALUE." This dollar amount is intended only to
provide a general index of the item's value. Since there may be considerable differences in the prices charged from
store-to-store due to competitive and other local factors, it is impossible to establish prices on particular itmes that
would be acurate under all condition. Our objective in assigning these prices is to provide an approximate guide to
item values. Every effort has been made to suggest prices that re both moderate and realistic in relationship to
comparable items in a wide cross-section of retail store across the nation.
SUBSTITUTIONS
We reserve the right to update model designs, or substitute models or colors whenever these changes represent an
equal or better value for our customers. Items illustrated in this catalog are actual photos of the products available at
the time of printing. An updated version may be substituted at a later date. Products depicted on packaging may vary
slightly from the actual product because of this updating, or because the manufacturer packages several models of a
product in one style box. All the sizes of products indicated or shown in this catalog are close approximation.
Although we work diligently to ensure the accuracy of copy description and prices, we reserve the right to correct
typographical errors.
*Replacement is subject to item availability. If exact replacement is not available, replacement will be a comparable
item of at least equal value.
BIRTHSTONES AND COLORS
January- Garnet
February- Light Purple Amethyst
March- Blue/Green Aquamarine
April- Diamond
May- Emerald
June- Pearl
July- Ruby
August- Light Green Peridot
September- Blue Sapphire
October - Multi-Color Opal
November- Golden Topaz
December- Turquoise or Blue Zircon.
Wedding Anniversary Gift Guide
Year Traditionl Modern Year Traditional Modern
1st Paper Clock 13th Lace Textiles/Furs
2nd Cotton China 14th Ivory Gold Jewelry
3rd Leather Crystal/Glass 15th Crystal Watch
4th Fruit/Flowers Appliance 20th China Platinum
5th Woodenware Silverware 25th Silver Silver
6th Candy?iron Woodenware 30th Pearls Diam. Jewelry
7th Wood/Copper Desk Set 35th Coral Jade
8th Bronze/Pottery Linen/Lace 40th Ruby Ruby
9th Pottery/Willow Leather Item 50th Gold Gold
10th Tin/Aluminum Diamond Jewelry 55th Emeralds Emeralds
11th Steel Fashion Jewelry 60th Diamond Diamonds
12th Silk/Linen Pearls